Shipping Policy

Thank you for shopping with us! We want your crystals and handmade treasures to arrive safely and on time. Please review our shipping policy below:

Shipping Rates

Domestic Shipping (USA) 
Shipping starts at $7, price will depend on weight of the order 
FREE Priority Shipping on orders over $80
Extra insurance is available for orders upon request, it's $1.00 for every $100

 

Processing + Shipping Time

All orders are processed within 2–3 business days (excluding holidays) after receiving your order confirmation email. Shipping time will be 3–7 business days.

You’ll receive a notification when your order has shipped.

*Note: Please double-check your shipping address! We are not responsible for packages sent to the wrong address due to customer error.

Lost or Damaged Packages

Once your order has been handed over to the shipping carrier, we are not responsible for lost, stolen, or damaged packages. Unfortunately, we have no control over how the carrier handles your package once it leaves our hands. We highly recommend selecting shipping with insurance at checkout, especially for higher-value orders. This provides an extra layer of protection in the rare case something goes wrong during transit.

If your package is lost or arrives damaged, please file a claim directly with the carrier. We’re happy to assist you with documentation (such as proof of value or shipment) to support your claim. We’ll do our best to resolve the issue quickly.

💌 Questions?

If you have any questions please feel free to contact us at info@soskysews.com — we’re happy to help!